Effective Date: March 11, 2026
Last Updated: March 29, 2026
Hexcellence Music Productions respects your privacy and is committed to protecting the personal information you provide when visiting our website.
1. Information We Collect
We may collect personal information including:
Name
Email address
Phone number
Payment information
Project details submitted through forms
This information is used for communication, order processing, and improving our services.
2. How We Use Your Information
We use collected information to:
Process orders
Communicate about projects
Provide customer support
Improve our services
Send updates or promotional information (you may opt out at any time)
3. SMS / Text Messaging Policy
If you provide your phone number and opt in to receive text messages, you agree to receive communications from Hexcellence Music Productions, which may include:
Service-related messages (order updates, delivery notifications, project communication)
Promotional messages (offers, updates, and marketing)
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
4. No Sharing of SMS Data
Hexcellence Music Productions does not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes.
Your information is used solely for communication related to your interaction with our services.
5. Payment Processing
Payments may be processed through secure third-party providers. Hexcellence does not store sensitive payment information such as full credit card numbers.
6. Cookies and Website Analytics
Our website may use cookies or analytics tools to understand visitor behavior and improve user experience.
These tools may collect anonymous data such as:
Browser type
Device type
Pages visited
Time spent on the website
7. Sharing Information
We do not sell, rent, or trade your personal information.
Information may be shared only with trusted service providers necessary to operate the business (such as payment processors or hosting providers).
8. Data Security
We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect information from children.
10. Your Rights
You may request to review, update, or delete your personal information by contacting us.
11. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.
12. Contact
For privacy-related questions, please contact:
Hector Sanchez
Hexcellence Music Productions
Email: [email protected]