Effective Date: March 11, 2026
Welcome to Hexcellence Music Productions. By accessing this website or purchasing services from Hexcellence Music Productions (“Hexcellence,” “we,” “our,” or “us”), you agree to the following Terms of Use.
1. Services
Hexcellence Music Productions provides custom music production services, including but not limited to personalized songs, creative audio experiences, and related digital media services.
All services are created based on the information provided by the customer during the creative intake process.
2. Orders and Payments
All purchases made through our website are considered commissions for custom creative work.
Due to the personalized nature of our services, all sales are generally considered final once production has begun.
Prices for services may change at any time without notice.
3. Revisions
Certain service tiers include a limited number of revision opportunities. Revisions are intended to refine the original concept submitted by the customer and do not include complete redesigns or entirely new projects.
4. Intellectual Property
All music, audio, lyrics, and related creative content produced by Hexcellence Music Productions remain the intellectual property of Hexcellence unless otherwise stated in writing.
Customers are granted a license for the use of their commissioned work according to the service tier purchased.
Examples may include:
Personal Use License
Personal listening
Sharing with friends and family
Personal social media use
Commercial Use License
Business promotion
Advertising
Monetized content
Customers may not resell, redistribute, or claim authorship of Hexcellence-produced works without permission.
5. Content Provided by Customers
Customers are responsible for ensuring that any information, lyrics, or ideas submitted to Hexcellence do not violate copyright, trademark, or other intellectual property laws.
Hexcellence is not responsible for legal issues arising from customer-provided content.
6. Delivery
Delivery timelines vary depending on the service selected and current production volume. Estimated delivery times may be provided but are not guaranteed.
Rush delivery options may be available for an additional fee.
7. Refund Policy
Due to the custom nature of our work, refunds are generally not offered once production has started.
If a project cannot be completed due to unforeseen circumstances on our end, a partial or full refund may be issued at our discretion.
8. Limitation of Liability
Hexcellence Music Productions shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
9. Changes to These Terms
We reserve the right to modify these Terms of Use at any time. Updates will be posted on this page with an updated effective date.
10. Contact Information
If you have questions regarding these Terms, please contact:
Hector Sanchez
Hexcellence Music Productions
Email: [email protected]